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frequently asked questions
Curious about how things work? Here are the questions people usually ask before getting started.
Recurring ($1,499/month) is perfect for ongoing design needs—think of it as your design team on retainer. Add requests as they come up, cancel anytime.Project-Based (starting at $3,500) is for specific initiatives with clear deliverables—like a brand launch, website redesign, or product launch. We create a custom scope, work i 4-8 weeks, and deliver your complete project.Not sure which fits? Schedule a call and we'll help you decide.
Yes, for the Recurring plan. You can add as many design requests to your queue as you need. We'll work through them one at a time, completing each task in 2-3 days on average. For Project-Based work, requests are defined in your custom scope agreement.
For Recurring: No contract required. Cancel or pause anytime with no penalties or fees.For Project-Based: Yes, we require a signed agreement outlining scope, timeline, and deliverables. A 50% deposit is required to start, with the remaining 50% due upon completion.
For Recurring: Most tasks are completed in 2-3 days. Simple requests (like social posts) might be same-day, while complex work (like full landing pages) might take 4-5 days.For Project-Based: We work faster with priority turnaround of 1-2 days per deliverable. We can handle 2-3 active tasks at once during your project sprint. Total project timeline is typically 4-8 weeks depending on scope.
We offer unlimited revisions on both plans. For Recurring, you can request changes until you're satisfied. For Project-Based work, you get unlimited revisions within the agreed project scope. We'll keep refining until it's right.
Absolutely! Many clients start with a Project-Based engagement to complete a major initiative, then transition to Recurring for ongoing support. You can also pause Recurring and return to Project-Based for larger work. We're flexible to match your needs.
Bringing on a full-time designer can considerably strain your budget, often surpassing $100,000 annually, not to mention the added benefits and finding talented and reliable designers is no walk in the park. Ascent's subscription model provides a flexible and economical alternative. Through the subscription model, you're investing in tangible impact rather than just hours spent. It's all about securing high-quality design work that seamlessly aligns with your project's requirements, minus the overhead of a full-time hire.
You will be working directly with the founder, Art. From concept to creation, he’s the creative force driving your projects forward. Think of it as getting your own personal design guru, dedicated to crafting stunning visuals tailored just for you. Small but mighty, that's how we roll!
For Recurring: You can cancel anytime and won't be charged for the following month. No refunds on the current billing period.For Project-Based: The 50% deposit is non-refundable once the project begins and scope is agreed upon. The final 50% is due upon completion. If the project is cancelled mid-way, payment is prorated based on work completed.
